Konkuk University Medical Center (KUMC) is one of the biggest medical centers in South Korea with 2400 employees, including 400 doctors and 600 nurses.

The medical center found in 2018, that its outdated UNIX equipment and proprietary web application server led to high maintenance costs and difficulty collaborating with external groups.
KUMC decided to search for new flexible and cost-effective solution to build his new medical information system, and It decided to go for an open source solutions.

In August 2018, Red Hat announced that it has partnered with the South Korean medical center to build an open source medical info system using Red Hat Enterprise Linux OS and Jboss application server.

The Biggest Challenge

The Challenge was that KUMC’s medical information system was built with proprietary solutions that made modifying or upgrading the system impossible without vendor support. This dependence hindered KUMC’s ability to respond quickly to government research opportunities.

“Since [the old system] was dependent on a single vendor, our developers were not satisfied with the system” said Je-kwan Lee, a senior research engineer on the information team at Konkuk University Medical Center. In addition, exchanging data with other medical organizations and government agencies was very difficult as the system could not integrate with these groups’ IT interfaces.

The system also had heavy concurrent traffic, resulting in slow response and reboot times that increased downtime.

Solution: Migrate to open source
To ensure high performance and reliability, as well as integration with third-party medical groups, KUMC decided to standardize its system on vendor-agnostic, open source software. The center used Red Hat solutions and worked closely with Red Hat Consulting and local open source consulting company Open Naru to design and pilot the project, completing the implementation in just 4 months.

Results: Improve medical system efficiency
With its new microservices-based system, KUMC has improved system availability and reliability, achieving 3 times faster response times. Also, developers can now provision and configure environments in just 2 hours instead of 2-3 months.

KUMC also gained the flexibility to connect to external organizations’ systems so it can quickly collaborate. And with open source software, KUMC has reduced its operating and maintenance costs to only 20% of the previous system’s total cost of ownership (TCO).

“Before, maintenance costs took up much of our budget. After we reduced our operating costs and TCO with Red Hat, we can now allocate budget to more valuable areas, such as government projects” said Je-kwan.

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