Product Description
Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under the GNU AFFERO General Public License (AGPL) and tested on Linux, Solaris, AIX, FreeBSD, OpenBSD and Mac OS 10.x. Do you receive many e-mails and want to answer them with a team of agents?
Product Info
- Name
- Zammad
- Developer
- Zammad Foundation
- Functionality
- It is all about the Ticket
A ticket is a container for a conversation with the customer about one dedicated topic/issue.
- Category
- Project Management -> PM Web applications
- Usage hints
- Not Specified
- References
- Not Specified
- Source
- https://github.com/zammad/zammad
- Type
- تطبيقات الويب/سحابية
- Technologies
- JavaScript Ruby
- Platforms
- Not Specified
- Licenses
- LGPL 3
- Interests
- helpdeskService Supportticketing
